One other quick thing to verify might be to make sure that there’s no missing footage anywhere in the project. You mentioned in your follow-up that there wasn’t any missing footage in the sheet, but if there’s any unlinked or missing footage in the project file, even if it’s in layers that Templater isn’t using, it might cause this sort of issue that @Jon was describing.

If nothing shows up there, we’ll likely need to go down the route outlined in my previous post, where we gather more information to get a better idea of what’s going on here.

Thanks,

Jeff

Hmmm.

We’ll likely need to get more detailed information about how the system is configured and what sort of errors we’re getting. Specifically, I believe that we’ll need to take a look at the templater.log file to see what’s going on behind the scenes. Additionally, it would probably be useful if we could see some screenshots of the project, the Templater Preferences Panel, and what happens when the Spot Check is run.

Given the nature of that information, it would probably be a good idea to open a ticket with us at support@dataclay.com so that we can review those documents through a less public channel.

Let’s start there and see what we’re able to find out. Hopefully with a bit more information we’ll be able to direct our troubleshooting efforts in a more fruitful direction.

Thanks,

Jeff

Still running into issues
Manual Markers on the composition
PNG sequence output module has the same issue
running solo spot check, not along with a render/replicate operation
no missing footage within the spreadsheet range I’ve specified

Bonus info - when I run it along with Replicate, the replicate function messes up, as well. The entire process stops after the first video in the batch and no replicates are created at all.

Good afternoon. I apologize I wasn’t able to help with this yesterday. The messages came in after I was already gone for the day. Are you still running into issues using Spot Check?

If so, we’ll likely need to get a bit more information on how everything is set up. Are we using manual markers or Templater’s auto-generation function? Does creating and using a new, non-TIFF output module make any difference? Are we running the Spot Check along with a render/replication operation? Or is this being run solo?

Any information you could provide regarding the configuration would be beneficial. Let us know what you find out, and we’ll see where we need to go from there.

Thanks,

Jeff