The support form is not functioning properly what is your direct support email address?
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The support form is not functioning properly what is your direct support email address?
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@Jeff-Rubin You can always send us messages to support@dataclay.com and that inbox will reach out ticketing system. Thank you for letting us know about the support form. We’ll look into it.
We have these forums also to act as a “real-time” knowledge base for the software. Feel free to submit questions, here as well.
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@Jeff-Rubin Could you clarify which form you are talking about, as we have several methods of communication on our site-- a general contact form, a support ticket form, and if you’ve submitted either form previously, you can either reply directly to any emails you receive from us or access and reply to your tickets when logged into the same account that sent the messages under the “account” menu. If something is broken, we need to know specifically what was happening so that we can investigate and address it. Thanks!
