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    • rivalproundefined
      rivalpro
      last edited by

      Using Bot I have a placeholder image for when a user does not upload a logo. When this is replicated and rendered in AME the placeholder has an X through it like a trial version would. This is not showing inside After Effects, just when rendering in Media Encoder. What should I do?

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      • ariestavundefined
        ariestav
        last edited by

        Hi Rival,

        Apologies for the long delay on the forum reply. We’re you able to get this solved? It sounds like a cacheing issue or possibly that either AE or AME need to be restarted. Were you able to get it resolved?

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