Increase in Pricing

Maris

Hey Dataclay,

first off, thanks for the great product. I don’t work with it every day but I do appreciate its capabilities.

Sadly you have lost me with the recent adjustment to the pricing. Without a clear reason or added features you have more than doubled the price.

I am now forced to dive into the UI-less alternative (that is free). I was happy to pay for the UI and ease of use but I can’t really communicate the price change to my customers nor is it viable.

Your product has a lot of benefits and certainly has its worth but this increase in pricing just seems greedy.

Still hope you reconsinder.

Maris

Allan Barnwell

Hi Maris.

Thanks for the post.

We still offer our legacy small business pricing directly (contact us via support). We had to take that pricing off the internet due to enterprise customers abusing the availability and violating our end user license agreement terms by purchasing small business pricing when they were clearly enterprise tier users.

Since the majority of our revenue comes from enterprise customers, it made no sense to leave small business pricing public. But I’ve attempted to address this issue directly whenever a customer raises the question.

Again, feel free to reach out to us through our support system to get access to the legacy pricing (for any qualified small business user per the terms of our EULA).

Thanks,

Allan Barnwell
Dataclay Sales

Maris

@Allan-Barnwell So much for that.

Allan Barnwell

@Maris Did you every contact us at support@dataclay.com to request the legacy pricing? I’m unclear of the intent of your last post.

Maris

@Allan-Barnwell
Well there’s not much to do as I don’t need a license on a subscription basis, rather on demand so you wouldn’t be able to give me legacy pricing.

I’m mostly interested in Rig and Pro and have to say, that I don’t really see the reason behind the Pro pricing increase as this is not really fully tailored towards Enterprise Business but rather SMBs.

Allan Barnwell

@Maris The legacy price isn’t just for subscriptions. It applies to Rig purchases and pre-paid licenses of all durations. From a business standpoint, it just makes much more sense to manually offer individuals and small businesses this discount since that combined revenue represents only a small percentage of our total revenue. But we still want to make that available - and since launching this policy at the start of 2023, it has been incredibly effective. So just email suppport@dataclay.com with any legacy purchase request and I’ll be happy to help you out.